Gift Certificates:
A great gift for someone who could use
personal, expert-level computer services or qualified instruction. See fee schedule
below. Call the shop and talk to Steve about your needs.
Purchase can be done through the mail.
Truly a useful gift!
A-Tec is a
BBB Accredited
business.
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Fees:
My service area is the Jessamine, Fayette, Woodford, Madison,
Scott, and Boyle county region in Kentucky but I can travel within
reason. All out-of-area house-call/pickup rates for areas not shown
below are based on mileage and I'll tell you the charge beforehand.
I'm not picky on time - what's important is your satisfaction and resolving your issues
for a reasonable fee.
My rates are simple so you know what you will pay going in:
|
County |
House-call /
pick up, repair, and return |
You drop off and
pick up |
|
Jessamine |
$70 |
$60 |
|
Fayette |
$75 |
|
Madison |
$85 |
|
Woodford |
$85 |
|
Garrard / Boyle |
$85 |
|
Scott |
$95 |
|
Above rates are labor only -
parts required for the repair will be extra. |
Here are just a few common issues which would likely fall in the fee
range outlined above:
-
Virus & Malware Removal
-
Operating System Repair
-
System Cleanup / Tune-up /
Optimization
-
Software Glitches
-
Hardware Problems (printer,
wireless router)
-
Internal case cleaning / dust
removal
-
CD/DVD burner replacement (rate
plus parts)
-
Fan or power supply replacement in
desktop PC (rate plus parts)
-
Upgrade such as a video or sound
card in desktop PC (rate plus parts)
-
Motherboard replacement (rate plus
parts)
A discount applies for multiple
issues. Put together a list of things you want done and I'll give you a
quote. It will be very reasonable.
Windows Installations:
First, get my pre-installation check-list...
(click and print)
Because of the time and attention required to install/reinstall Windows,
I have a 2-tier operating system installation fee structure for the two
installation levels I offer. Pricing for Windows re-installations
is contingent on your computer having a Microsoft Windows sticker with
valid serial key or an accessible manufacturers' recovery partition on your hard drive.
I can help determine this for you.
-
The Basic Windows Install
(normally, price is included in the base repair rate - see pricing
table above)
This is a basic Windows installation similar to what you would see on
a new machine. Except that it's "clean". No extra software, no trial
programs that expire, nothing to bug you to pay more. If you want, I
will install an anti-virus / anti-malware program at no added cost.
The "Basic Install" is geared toward those that don't mind finishing
up with Windows Updates and tweaking their own system. This install is
"no-frills" but will be faster than you remember it was when it was
new.
Features:
- Install Windows and correct
hardware drivers - audio, graphics, Ethernet, wireless if
applicable.
- Optimize files/file structure on
operating system drive
-
My Special Windows Install: "The
Works" (add $25 to base rate)
I've been around long enough to know what is needed on a day-to-day
basis by most of us. I also know how to tweak an installation so
Windows starts up fast and reacts snappy.
"The Works" is fully updated with Windows Updates and includes some of
my personal favorite software and tweaks/add-ons that people usually
need but don't know what they need or where to get it. House-call /
pick-up rate includes complete set-up (including printer) by me.
This is "The Works":
-
Install Windows and correct
hardware drivers - audio, graphics, Ethernet, wireless (if
applicable)
-
Update to the latest Service Pack
and current security updates
-
Install most recent versions of Internet Explorer and Firefox
-
Install the latest version of
Windows Media Player
-
Install special media codecs to
enable your Windows Media Player to play all popular media
file-types - DivX, DVD Video, QuickTime, Real Media, Apple (m4a). No
other media player will be needed.
-
Optimize files and file structure
on operating system drive.
-
Enable ClearType and manually
tune for optimum LCD font appearance (makes a huge difference with
flat-screen displays).
-
Install my preferred anti-virus / anti-malware.
-
Install additional software which
is likely needed on a day-to-day basis (most are fast-running,
CPU-friendly freeware):
-
File compression utility (for
RAR, ZIP, 7-zip files)
-
Full-featured, user-friendly
image viewer/basic editor (the image viewer that comes with
Windows is terrible)
-
CD/DVD burning program (if
needed)
-
PDF reader (mine won't bug you
like Adobe's does)
-
Flash Browser Add-On's (needed
to see many websites)
-
Temporary folder/file cleaner
(for necessary regular house-cleaning)
-
Office documents application
capable of opening and creating popular office files (.doc, .docx,
.xls, .xlsx, etc.)
-
English-to-metric measurement
conversion program (how many miles is 100km?)
-
Drivers for easy installation
of your at-home printer (I'll need the model number from you)
New Computer Setup:
An important and unique service I offer is
New Computer Setup (aka "New Owner Setup"). Before you give an
online company a credit card number to activate an anti-virus, purchase
a maintenance plan or a backup service for your new computer, consider letting me show
you how to avoid these reoccurring expenses.
I speak in plain English and am intuitive
about my customers' needs and abilities. After this service,
you will have an increased knowledge about your system, will be more
self-sufficient and confident, and also own a computer that
will run faster for a longer period of time. Read about why you
should consider letting me tweak your new PC on my
Computer Tips page.
My New Computer Setup
service is
charged the base rate. Here's what it includes and I do this
service in your presence and explain things as I go along:
-
Remove and/or disable the "nag-ware" and
"bloat-ware" and the
associated pop-ups that come installed on most new computers.
-
De-clutter your desktop.
-
Remove the soon-to-expire trial software
(anti-virus, word-processing, etc.) and install better or equal
offerings which
are free.
-
Disable unneeded background programs which can
slow down your system.
-
Install several of my favorite
applications to make your
life easier.
-
Review your email situation and offer recommendations if
needed.
-
Create your recovery disks if the feature is available
from your computer's manufacturer.
-
Teach you about your system. You
will be trained in:
-
Disk burning
-
Data backup: why, what and how
-
System maintenance
-
Printing and scanning
-
Proactive and defensive protection from malware and
viruses
-
Any other questions you may have
This setup/instruction
process usually takes about 1½-2 hours. That amount of time spent
with a new owner is covered under my base house call rate. For
someone that has invested into a new Windows 7 machine but is unfamiliar
with it, this is money well spent.
House Calls:
Many quick-fixes can be done on-site
in your home or business. Total for an on-site call lasting 1-hour or
less is the same as pickup/return service - Jessamine County is $70,
Fayette is $75, and Madison and Woodford are $85.
Time-consuming on-site solutions like large data transfers,
time-consuming issues, or operations
on slow-running systems are charged the regular fee plus $30 per half
hour after the 1st hour - I will be able to tell if more time is
required and you can make the decision beforehand . Virus removal,
system optimization, or basic networking setups usually fall in the
one-hour rate. A total reinstall of Windows will take longer and
should be done in my shop.
Estimates I offer will be honored. I only charge cost for parts needed -
there is never a markup on parts and my work is guaranteed - if I can't
fix it, you don't pay. Call me for a quote on anything not listed above.
Fill out my CONTACT
FORM -- (click here)-- for a no-obligation
contact call.
Licensed &
Insured
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